Executive Coaching

Executive coaching is defined as a supportive relationship formed between a client who has managerial authority and responsibility in an organization and a consultant who uses a wide variety of behavioral techniques and methods to assist the client achieve a mutually identified set of goals to improve his or her professional performance and personal satisfaction and consequently to improve the effectiveness of the client’s organization within a formally defined coaching agreement.   The Coach will support the Executives to develop self-awareness of their behavior and patterns; cultivate awareness of how others perceive them; capitalize on their leadership strengths and bridge gaps; acquire new leadership strategies and tactics; and in turn deliver and surpass their executive and corporate goals.

A Coach assumes that he or she is dealing with a normally functioning human being. Coaching conversations are always future orientated. Unlike trainers, consultants or mentors, they may have no knowledge of the function or industry in which the client works. Coaches are not subject matter experts in that sense. Their expertise lies in core skills designed to help a client achieve peak performance. They do this by assisting clients to discover new and more effective ways of going about their work to achieve results that meet or exceed their own, as well as their employer's expectations. Such core skills include:

  • Empathising and creating rapport
  • Powerful questioning
  • Active and intuitive listening
  • Direct and honest feedback and reflection
  • Discovering the root cause of an issue
  • Pushing the boundaries of the client's comfort zone
  • Co-creating action plans with the client
  • Tracking goals and progress
  • Identifying changes that positively impact performance
  • Providing support and encouragement

The key difference between coaching and other forms of human development is that solutions, plans and ideas for positive change come from the person being coached, not the Coach. The Coach may share past experience or provide skilfully timed prompts, but ultimately it is the client who provides answers and commits to action. Another difference with coaching is that the Coach/client relationship is completely confidential, to the same degree as that of a client and lawyer. It is in this atmosphere, over the course of a coaching engagement that a client builds the confidence to share ideas and even anxieties or insecurities with the Coach, in the certain knowledge that nothing said in a coaching session will leave the room without his or her permission.

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