Critical Conversations for Leaders and Managers
March 8th, 2007One specific aspect of effective leadership and management is creating a culture of accountability throughout your organization, or a culture of commitment. Underneath EVERY business process in an organization are commitment processes that take place through a specific conversation - the Conversation for Implementation. Your ability to coordinate action with one another, to work together, to build strong bonds of trust in your organization is directly tied to your effectiveness in having this conversation.